WEB SITE TERMS OF SALE
All sales are F.O.B. Factory, Los Angeles, CA. Shipping cost is calculated at checkout and added to order total. Arrowhead Brass & Plumbing assumes no liability for shipping or delivery delays for any cause whatsoever.
International and Overseas Shipments
Our terms for international and overseas shipments are 100% payment prior to shipping, including freight. Payment by wire transfer or irrevocable Letter of Credit.
Subject to change without notice.
Shortages & Back Orders
Factory must be notified within 5 days from receipt of goods or shipment will be considered complete. Any back ordered items will be shipped to you freight prepaid.
Manufacturer reserves the right to redesign, alter, or modify its product without incurring liability for older product and future repair problems.
If you are not satisfied with any of our products, simply return them within 30 days (Proof of Purchase Required) and receive full credit on all unused items. Special orders, used items, and items returned after 30 days will not be credited unless under manufacturer's warranty terms (See Warranty).
Arrowhead Brass and Plumbing, hereinafter called "Company", warrants that parts and products manufactured by it shall be free from defects in material and workmanship, under normal use and service, for a period of three years from the date of purchase by the original buyer. This three-year period shall be known as the "warranty period". Company will replace or repair parts or refund the purchase price, at Company's discretion, products found to be defective during the warranty period. Company's liability is solely limited to original purchase price of the parts or products and no payment will be made for consequential or incidental costs or damages that may have been caused by part or product failure.
Buyer's remedies are limited to return of the products and either repayment of the original purchase price or repair and/or replacement of non-conforming parts or products. Products alleged to be defective must be returned to Company in a timely manner for inspection before any remedy may be applied. The decision on how to remedy parts or products found to be defective will be made at the sole discretion of Company.
Company does not assume liability for any defective products not manufactured or supplied by them even though such products may be used in conjunction with its own products. Company assumes no liability for damages sustained in the adoption or use of its engineering data. Company reserves the right to redesign, alter or otherwise modify its products without incurring liability for obsolete part or product inventory. No agent or representative of the Company has the authority to waive or alter this printed warranty or to make any representation or warranty not contained herein. There are no warranties which extend beyond the duration on the face hereof. There are no warranties, express or implied, of the merchantability or fitness for a particular purpose, except as expressly described on the face hereof.
Arrowhead Brass and Plumbing, LLC